Privacy and cookie policies
INTRODUCTION
This Privacy Policy outlines the practices with respect to information collected from users who access our website at www.mochilamilano.com ("Site"), or otherwise share personal information with us (collectively: " users").
Below you will find the main information on the processing of your personal data in relation to your navigation on the site and the use of the services offered.
We also ask you to read the CONDITIONS OF SALE, which contain detailed information regarding the conditions relating to our services.
For any clarification, question or need related to your privacy and the processing of your personal data, you can contact us at any time by sending a request to our Customer Service via the CONTACT form or by sending an email to mochilamilano@gmail.com.
If you wish, you can also contact our Data Protection Officer (DPO), by writing to "Data Protection Officer" at the above address.
RESPONSIBLE FOR THE PROCESSING OF PERSONAL DATA
Silvia Ferrari, VAT number. 08856380962 - Via Valassina 45, 20125 Milan
Our website uses the www.shopify.com platform ("Application"). As regards the processing of Personal Data by the application, you can consult the link of their Privacy Policy.
TYPE OF DATA COLLECTED BY THE SITE
Among the Personal Data collected by the site there are: Cookies, Usage data, telephone number, Various types of Data, email, name, surname, profession, province, state, country, zip code, gender, date of birth, city and username .
The Personal Data collected by the site can be provided voluntarily by the User, through requests to send information material, requests for information, etc., by filling in the form in the CONTACTS section, entering your email in the section dedicated to the newsletter or through the order confirmation.
METHOD AND PURPOSE OF THE PROCESSING OF THE COLLECTED DATA
Methods of treatment
The personal data provided by visitor users are used for the sole purpose of performing the service or provision requested and will be disclosed to external subjects (such as third party technical service providers, postal couriers, hosting providers, IT companies, communication agencies) only for instrumental to the provision of the requested service. Failure by the User to provide certain Personal Data could prevent the site from providing its services.
The Customer can freely and at any time exercise his rights pursuant to Art. 7 of the Privacy Code to request the updating, rectification, integration or cancellation of your personal data by sending an e-mail to mochilamilano@gmail.com.
PLACE
The Data is processed at the Site Manager's operating offices and in any other place where the parties involved in the processing are located. For more information, contact the Manager.
TIMES
The Data is processed for the time necessary to perform the service requested by the User, or required by the purposes described in this document, and the User can always request the interruption of the Processing or the deletion of the Data.
PURPOSE OF THE PROCESSING OF THE COLLECTED DATA
The User Data is collected to allow the Owner to provide its services, as well as for the following purposes: Access to accounts on third party services, Remarketing and Behavioral Targeting, Payment management, Heat mapping, Contacting the User, Registration and authentication, Content commenting, Advertising, Statistics, Interaction with external social networks and platforms, Social features, Interaction with live chat platforms, Address management and sending of email messages, Infrastructure monitoring, Viewing content from external platforms and Interaction with support and feedback platforms.
The types of Personal Data used for each purpose are indicated in the specific sections of this document.
SITE SERVICES
Contact the user
Contact by phone
Users who have provided their telephone number may be contacted for commercial or promotional purposes related to this Site, as well as to satisfy requests for support.
Personal data collected: email
Mailing Lists or Newsletters
By registering with the mailing list or newsletter, the User's email address is automatically added to a list of contacts to which email messages containing information, including commercial and promotional information, relating to this Site may be sent. The address User's email could also be added to this list as a result of registering on the Site or after making a purchase.
Personal data collected: ZIP code, city, surname, Cookie, date of birth, Usage data, email, country, name, telephone number, profession, province, gender and state.
Payment management
Credit cards
Payment management services allow this site to process payments by credit card, bank transfer or other instruments. The data used for payment are acquired directly by the manager of the requested payment service without being processed in any way by this site.
Some of these services may also allow the scheduled sending of messages to the User, such as emails containing invoices or payment notifications.
paypal (paypal)
PayPal is a payment service provided by PayPal Inc., which allows the User to make online payments using their PayPal credentials.
Personal data collected: various types of data as specified in the privacy policy of the service.
Privacy Policy: https://www.paypal.com/it/webapps/mpp/ua/privacy-full?locale.x=it_IT
Address management and sending of email messages
This type of service allows you to manage a database of email contacts, telephone contacts or contacts of any other type, used to communicate with the User.
These services could also allow the collection of data relating to the date and time of viewing of messages by the User, as well as the User's interaction with them, such as information on clicks on the links inserted in the messages.
MailChimp (The Rocket Science Group, LLC.)
MailChimp is an address management and email message sending service provided by The Rocket Science Group, LLC.
Personal data collected: email, name and surname.
Place of processing: USA
Privacy Policy: https://mailchimp.com/legal/privacy/
Interaction with social networks and external platforms
This type of service allows you to interact with social networks, or with other external platforms, directly from the pages of this site.
The interactions and information acquired from this Site are in any case subject to the User's privacy settings relating to each social network.
In the event that an interaction service with social networks is installed, it is possible that, even if the Users do not use the service, the same collects traffic data relating to the pages in which it is installed.
Facebook Like button and social widgets (Facebook, Inc.)
The Facebook "Like" button and social widgets are services allowing interaction with the Facebook social network, provided by Facebook, Inc.
Personal data collected: Cookies and usage data.
Place of processing: USA
Privacy Policy: https://www.facebook.com/policy.php
Registration and authentication
By registering or authenticating, the User allows the Site to identify him and give him access to dedicated services.
Depending on what is indicated below, the registration and authentication services could be provided with the help of third parties. If this happens, this site will be able to access some data stored by the third party service used for registration or identification.
Facebook Authentication (Facebook, Inc.)
Facebook Authentication is a registration and authentication service provided by Facebook, Inc. and connected to the Facebook social network.
Personal data collected: various types of data as specified in the privacy policy of the service.
Place of processing: USA
Privacy Policy: https://www.facebook.com/policy.php
Statistics
The services contained in this section allow the Data Controller to monitor and analyze traffic data and are used to keep track of User behaviour.
Google Analytics (Google Inc.)
Google Analytics is a web analytics service provided by Google Inc. ("Google"). Google uses the Personal Data collected for the purpose of tracking and examining the use of this Site, compiling reports and sharing them with other services developed by Google.
Google may use the Personal Data to contextualize and personalize the ads of its advertising network.
Personal data collected: Cookies and usage data.
Place of processing: USA
Privacy Policy: https://policies.google.com/privacy?hl=it
Opt out: https://tools.google.com/dlpage/gaoptout?hl=it
Shiny Stats (Triboo Data Analytics Srl)
Shiny Stat is a web analysis service provided by Triboo Data Analytics Srl. Triboo Data Analytics uses the Personal Data collected for the purpose of tracking and examining the use of this Site.
Personal data collected: Cookies and usage data.
Place of treatment: ITALY
Privacy Policy: https://www.shinystat.com/it/informativa_privacy_generale.html
Opt out: https://www.shinystat.com/it/opt-out.html
Google AdWords conversion tracking (Google Inc.)
Google AdWords conversion tracking is a statistics service provided by Google Inc. that connects data from the Google AdWords advertising network with actions performed within this Application.
Personal data collected: Cookies and usage data.
Place of processing: USA
Privacy Policy: https://policies.google.com/privacy?hl=it
Facebook Ads conversion tracking (Facebook, Inc.)
Facebook Ads conversion tracking is a statistics service provided by Facebook, Inc. that connects data from the Facebook advertising network with actions performed on this site.
Personal data collected: Cookies and usage data.
Place of processing: USA
Privacy Policy: https://www.facebook.com/policy.php
Learn more about Personal Data
Sale of goods and services online
The Personal Data collected is used for the provision of services to the User or for the sale of products, including payment and possible delivery.
The Personal Data collected to complete the payment may be those relating to the credit card, the current account used for the transfer or other payment instruments provided. The Payment Data collected by this Site depends on the payment system used.
Learn more about treatment
Defense in court
The User's Personal Data can be used for the defense by the Manager in court or in the preparatory stages for its eventual establishment, against abuses in the use of the same or related services by the User.
The User declares to be aware that the Manager may be required to disclose the Data at the request of the public authorities.
Information not contained in this policy
Further information in relation to the processing of Personal Data may be requested at any time from the Data Processor using the contact information.
Cookie Policy
The website www.mochilamilano.com uses ''cookies''. Cookies are electronic files that record information relating to the Customer's navigation on the site (pages consulted, date and time of consultation, etc.) and which allow the Seller to offer a personalized service to its customers. The Customer can freely and at any time exercise your rights pursuant to Art. 7 of the Privacy Code, or receive assistance and explanations on how to exercise consent or selective refusal or on how to delete cookies from your browser, by sending an e-mail to mochilamilano@gmail.com
Extended information on Cookies
pursuant to article 13 of the Code regarding the protection of personal data
Cookies
Cookies are small lines of text that websites visited by a user send to his browser. The browser stores specific information on the user's browsing and retransmits it to the same sites during subsequent visits. Third-party cookies are set by foreign websites, due to the presence of elements that reside on different servers from that of the visited site. Cookies differ in terms of use.
Technical Cookies
Technical cookies are used to "carry out the transmission of a communication over an electronic communications network, or as strictly necessary for the provider of an information society service explicitly requested by the subscriber or user to provide this service" ( see Article 122, paragraph 1 of the Code). The activities performed by technical cookies are strictly necessary for the use of the websites that contain them. For the installation of these cookies, the consent of the visitor is not required but the site manager is obliged to provide the information pursuant to art. 13 of the Code.
Profiling Cookies
Profiling cookies trace the user's navigation and create a profile starting from his choices and his search habits. In this way, the user can receive personalized advertising messages in line with the preferences shown while surfing the net. Profiling cookies can only be installed after the user has been informed of their presence and has consented to their use.
Analytical Cookies
Analytical cookies monitor the correct functioning of the website and perform a statistical analysis, collecting information anonymously. Analytical cookies are provided exclusively by third parties.
Third-party sites in www.mochilamilano.shop
Third-party sites, present on www.mochilamilano.com, are not covered by this information. www.mochilamilano.com declines all responsibility in relation to them and refers to the information on the related sites for the categories of cookies used and the processing of personal data:
Shopify Shopify Privacy Policy
Vimeo https://www.vimeo.com/cookie_policy
Spotify https://www.spotify.com/it/legal/privacy-policy/#cookies
Facebook https://www.facebook.com/help/cookies/
Twitter https://www.support.twitter.com/articles/20170519-uso-dei-cookie-e-di-altre-tecnologie-simili-da-parte-di-twitter
SoundCloud https://www.soundcloud.com/pages/cookies
Banner (JuiceAdv) https://www.juiceadv.com/cookie.asp
Google Analytics https://www.google.com/intl/it/policies/privacy/
ShinyStat https://www.shinystat.com/it/informativa_privacy_generale_free.html
For information and to disable analytical and profiling cookies provided by third parties go to the website www.youronlinechoices.com/it
The visitor can prevent ShinyStat from storing cookies by visiting //www.shinystat.com/it/opt-out_free.html
Give consent on www.mochilamilano.shop
By closing the banner, scrolling the page, clicking on a link or continuing to browse in any other way, the user consents to the use of cookies.
Use of cookies through browser settings
The user can manage cookie preferences from his browser. In this way it can prevent third parties from installing their cookies and can delete cookies installed in the past. For more information on managing cookies via browser, the user can consult the following links:
//support.google.com/accounts/answer/61416?hl=it
//support.mozilla.org/it/kb/Attivare%20e%20disattivare%20i%20cookie
//support.apple.com/kb/PH19214?locale=it_IT" target=
//windows.microsoft.com/it-it/windows7/block-enable-or-allow-cookies
//help.opera.com/Windows/10.00/it/cookies.html
Further information on the processing of personal data
For further information, consult the page relating to the CONDITIONS OF SALE.
How to contact us
For any general questions about the Site or about the information we collect about you and how we use it, you can contact us at mochilamilano@gmail.com.
Last modified __28 March 2023__